Effective Date: March 13, 2026
Last Updated: March 13, 2026
Welcome to Novo.
These Terms of Service (“Terms”) govern your access to and use of the Novo website, mobile applications, and related services (collectively, the “Service”) operated by My Novo (“Novo,” “we,” “our,” or “us”).
By creating an account, accessing, or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, you should not use the Service.
Novo provides a health guidance platform designed to help users track health data, analyze behavior patterns, and receive insights to support better daily decisions.
The Service may include:
health tracking tools
nutrition logging
activity tracking
wellness calculators
personalized analytics
AI-generated insights and guidance
integration with third-party health platforms
Novo is designed to provide informational guidance and lifestyle insights, not medical care.
Novo is not a medical service.
The information, insights, and recommendations provided by Novo are for informational and educational purposes only and should not be considered medical advice.
Novo does not:
diagnose medical conditions
provide treatment plans
replace licensed healthcare professionals
You should consult a qualified medical professional before making significant health decisions.
By using Novo, you acknowledge that the Service is not a substitute for professional medical advice, diagnosis, or treatment.
To use Novo you must:
be at least 13 years old
have the legal capacity to agree to these Terms
provide accurate account information
If you are under 18, you should only use Novo with the involvement of a parent or legal guardian.
To access certain features, you must create an account.
You agree to:
provide accurate information
keep your login credentials secure
notify Novo of any unauthorized account access
You are responsible for all activity that occurs under your account.
Novo allows users to input and track health-related data.
You are responsible for the accuracy of the information you provide.
Novo may use this data to:
generate analytics
provide insights
personalize the experience
Your use of Novo is also governed by our Privacy Policy, which explains how we collect and protect your information.
Novo may allow connections with third-party services such as:
Apple Health
Google Fit
wearable device platforms
By connecting these services, you authorize Novo to access relevant data in accordance with the permissions you grant.
Novo is not responsible for the practices or policies of third-party services.
Novo may offer both free and paid subscription tiers.
Examples may include:
Free
Essentials
Coach
Paid plans may provide access to additional features such as expanded insights, AI capabilities, and advanced tracking tools.
If you subscribe to a paid plan:
you agree to pay all applicable fees
payments may be processed through third-party payment providers
subscriptions may automatically renew unless cancelled
You may cancel your subscription at any time. Cancellation will take effect at the end of the current billing cycle unless otherwise stated.
Novo does not guarantee refunds except where required by law.
You agree not to use the Service to:
violate any law or regulation
attempt to access unauthorized systems
interfere with the operation of the Service
upload malicious software
impersonate another person
abuse or harass other users
Novo reserves the right to suspend or terminate accounts that violate these rules.
All content and technology associated with Novo, including but not limited to:
software
designs
logos
branding
algorithms
AI systems
content and materials
are the property of Novo or its licensors.
You may not copy, reproduce, distribute, or modify any part of the Service without prior written permission.
You retain ownership of the data and content you upload to Novo.
However, by using the Service you grant Novo a limited license to use that information to:
operate the platform
generate insights
improve the Service
This license exists only for the purpose of providing the Novo service.
Novo strives to provide reliable service but cannot guarantee that the platform will always be available without interruption.
The Service may be temporarily unavailable due to:
maintenance
updates
technical issues
third-party service outages
Novo reserves the right to modify or discontinue features at any time.
To the fullest extent permitted by law, Novo shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Service.
This includes damages related to:
health outcomes
reliance on information provided by the Service
data loss
service interruptions
Your use of Novo is at your own risk.
The Service is provided “as is” and “as available.”
Novo makes no warranties regarding:
accuracy of insights
reliability of recommendations
uninterrupted service
suitability for specific outcomes
Novo may suspend or terminate your account if:
you violate these Terms
your use poses a risk to the platform
required by law
You may stop using the Service at any time.
Novo may update these Terms periodically.
If significant changes occur, we may notify users through:
the website
the application
email notifications
Continued use of the Service after changes means you accept the updated Terms.
These Terms shall be governed by the laws of the jurisdiction in which My Novo is established, without regard to conflict of law principles.
If you have questions about these Terms, please contact:
Novo Support Team
support@mynovo.app