Last Updated: March 16, 2026
Protecting user data—especially health-related data—is a core priority for Novo.
All data transmitted between users and Novo is protected using:
HTTPS encryption
TLS secure transport protocols
Sensitive information is protected during transmission and storage.
Novo uses modern cloud infrastructure with security controls including:
access control systems
authentication protections
activity monitoring
automated backups
User data is accessible only to systems and personnel necessary to operate the platform.
Access is limited based on role and operational necessity.
Users are responsible for:
maintaining secure passwords
protecting account credentials
notifying Novo of suspicious activity
Novo collects only the information necessary to provide its services.
Users control the health data they choose to enter into the platform.
When connecting services such as:
Apple Health
Google Fit
Fitbit
Oura
smart scales
Novo accesses only the data required to support the integration features.
Users can disconnect integrations at any time.
Novo does not sell personal health data.
Data is used exclusively to:
operate the platform
provide user insights
improve system performance
comply with legal obligations
In the event of a security incident affecting user data, Novo will:
investigate the issue immediately
mitigate potential risks
notify affected users when appropriate
If you have questions about this Security & Data Protection Policy please contact:
hello@mynovo.app